Frequently Asked Questions
Everything you need to know about bringing nature home with Vridhigarden.
How do you ensure plants stay safe during shipping?
We use specialized eco-friendly packaging designed to secure the plant and pot, maintaining moisture levels and preventing movement during transit to ensure they arrive healthy.
What is your return policy for live plants?
If your plant arrives damaged or unhealthy, please contact us within 48 hours of delivery with a photo. We will provide a replacement or a full refund as part of our freshness guarantee.
How long does delivery usually take?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our nursery.
Do your pots come with drainage holes?
Yes, most of our decorative and functional planters include drainage holes to prevent overwatering, though specific indoor decorative sleeves may be watertight upon request.
What payment methods do you accept?
We accept all major credit cards, PayPal, and secure digital wallets to ensure a smooth and safe checkout experience for all our customers.
Do you provide plant care instructions?
Every order includes a digital care guide tailored to your specific plant species, covering light requirements, watering schedules, and soil maintenance.